Refund policy

Rogue Tactical SA
Refund Policy
1. Returns
Customers may request a return for eligible products in accordance with the Consumer Protection
Act, 68 of 2008. Returned items must be unused, in their original condition and packaging, with all
accessories included.
2. Return Period
Return requests should be submitted within 7 days of delivery unless a longer period is required by
law or a manufacturer warranty applies.
3. Non-Returnable Items
Products that have been used, modified, damaged through misuse, specially ordered, or are not in
a resalable condition may not qualify for a refund unless required by law.
4. Refunds
Once the returned product has been received and inspected, eligible refunds will be processed to
the original payment method. Processing times depend on the payment provider and financial
institution.
5. Damaged or Incorrect Orders
If an item arrives damaged, defective or incorrect, customers should contact Rogue Tactical SA as
soon as possible with photographs and order details so that an appropriate resolution can be
arranged.
6. Return Shipping
Where a return results from an error by Rogue Tactical SA or a verified defective product,
reasonable return shipping costs may be covered. In all other cases, return shipping costs are the
responsibility of the customer unless otherwise required by law.
Contact
Email: roguetacticalsa@gmail.com
Website: www.roguetacticalsa.co.za